FAQ
Where can i purchase your products?
We offer two purchasing options – online or at our kiosk at Orchard Park Shopping Centre in Kelowna.
Where do you ship to?
We ship to everywhere in Canada + the USA! We do carry a few products that might not be legally allowed to ship to certain areas (for example: honey to Hawaii where there are state-laws prohibiting this) but we will reach out if we encounter any issues with your order 🙂
What happens if my order arrives damaged?
If for ANY reason you are unhappy with your order please contact us immediately! We will do everything in our power to make sure we fix it!
Do you offer free shipping?
Absolutely! All orders over $99 ship free!
My order is a gift, how can I make sure it arrives in time?
Shipping delays and issues are, unfortunately, out of our control so we cannot guarantee when your order will arrive – however, we will do our absolute best to accommodate quick-shipping requests! Just send us an email with your timeline and we’ll let you know your options!
My order is a gift. Can you wrap it for me?
We don’t specifically offer gift-wrapping options at this time, but we can absolutely make sure to package it with a little extra love and omit any price tags/ packing slips with prices on them! Just make a note on your order or send us an email with this request!
OPENING HOURS
- Saturday - Wednesday
- 10:00AM - 6:00PM
- Thursday - Friday
- 10:00AM - 8:00PM
Visit Us
- Orchard Park Mall
- Kelowna, BC
Join The Fam
Keep your gifting game on point and ever miss another sale, new product launch, or pop-up!
OPENING HOURS
- Saturday - Wednesday
- 10:00AM - 6:00PM
- Thursday - Friday
- 10:00AM - 8:00PM
Visit Us
- Orchard Park Mall
- Kelowna, BC
Join The Fam
Keep your gifting game on point and ever miss another sale, new product launch, or pop-up!
Website designed + built by Jennifer Delaney